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Terms of Service

Clear Terms.
Trusted Partnership.

These Terms of Service explain how VIXAI Software Pvt. Ltd. provides its software, AI, automation, cloud, and digital transformation services. They establish a transparent framework that protects both our clients and our organization while ensuring professional collaboration.

Transparent Policies

Easy-to-understand terms designed for businesses of all sizes.

Business Protection

Clear responsibilities that safeguard both clients and VIXAI.

Professional Engagement

Well-defined service expectations for successful project delivery.

Mutual Trust

Built on fairness, accountability, and long-term relationships.

What These Terms Cover

Our Services

Software development, AI solutions, automation, cloud platforms, websites, mobile apps, and digital consulting.

User Responsibilities

Responsibilities of clients while using our services, platforms, and digital solutions.

Privacy & Security

Our commitment to maintaining confidentiality, protecting information, and delivering secure technology solutions.

Fair Collaboration

Professional standards that encourage transparency, trust, and successful long-term partnerships.

Terms Overview

Understanding Our Terms of Service

Our Terms of Service establish a transparent framework for how VIXAI delivers technology solutions while protecting the interests of both our clients and our organisation.

Our Commitment

At VIXAI Software Pvt. Ltd., we believe successful technology partnerships are built on transparency, trust, and clearly defined expectations. These Terms of Service explain how our services are delivered, how projects are managed, and the responsibilities shared between VIXAI and our clients.

Whether you engage us for software development, Artificial Intelligence solutions, automation, cloud platforms, websites, mobile applications, or digital transformation services, these terms help ensure a professional and productive working relationship.

Clear Agreements

Every engagement begins with mutually understood project scope, timelines, and deliverables.

Professional Collaboration

We work closely with clients through transparent communication and regular project updates.

Responsible Technology

Every solution is developed with a strong focus on security, reliability, quality, and responsible AI practices.

Acceptance of Terms

By accessing our website, requesting our services, signing a proposal, or using any solution developed by VIXAI, you acknowledge that you have read, understood, and agreed to these Terms of Service.

  • Use our website and services responsibly and lawfully.
  • Provide accurate information for project execution.
  • Respect intellectual property, confidentiality, and contractual obligations.
  • Comply with all applicable laws and regulations while using our services.

Important Notice

If you do not agree with these Terms of Service, you should discontinue the use of our website and services. Continued use constitutes acceptance of these terms.

Service Guidelines

Using Our Services Responsibly

These guidelines help create a transparent and professional working relationship between VIXAI and our clients.

Services Offered

VIXAI provides technology solutions tailored to business needs, including:

  • Custom Software Development
  • Artificial Intelligence Solutions
  • Business Automation
  • Web & Mobile Applications
  • Cloud & SaaS Platforms
  • Digital Marketing Services

User Responsibilities

Clients are expected to cooperate throughout the project lifecycle by:

  • Providing accurate project information.
  • Reviewing deliverables on time.
  • Using our solutions lawfully.
  • Maintaining account confidentiality.
  • Respecting agreed project timelines.

Payments & Billing

Payment terms are defined in individual proposals or agreements.

  • Invoices must be paid within the agreed schedule.
  • Delayed payments may affect project timelines.
  • Taxes and statutory charges apply where required.
  • Completed payments are generally non-refundable unless otherwise agreed.

Intellectual Property

Ownership of project deliverables is governed by the signed agreement.

  • VIXAI retains ownership of proprietary frameworks and reusable components.
  • Clients receive agreed usage rights after full payment.
  • Both parties shall respect copyrights, trademarks, and confidential information.
  • Unauthorized copying or redistribution is prohibited.
Service Guidelines

Using Our Services Responsibly

These guidelines help create a transparent and professional working relationship between VIXAI and our clients.

Services Offered

VIXAI provides technology solutions tailored to business needs, including:

  • Custom Software Development
  • Artificial Intelligence Solutions
  • Business Automation
  • Web & Mobile Applications
  • Cloud & SaaS Platforms
  • Digital Marketing Services

User Responsibilities

Clients are expected to cooperate throughout the project lifecycle by:

  • Providing accurate project information.
  • Reviewing deliverables on time.
  • Using our solutions lawfully.
  • Maintaining account confidentiality.
  • Respecting agreed project timelines.

Payments & Billing

Payment terms are defined in individual proposals or agreements.

  • Invoices must be paid within the agreed schedule.
  • Delayed payments may affect project timelines.
  • Taxes and statutory charges apply where required.
  • Completed payments are generally non-refundable unless otherwise agreed.

Intellectual Property

Ownership of project deliverables is governed by the signed agreement.

  • VIXAI retains ownership of proprietary frameworks and reusable components.
  • Clients receive agreed usage rights after full payment.
  • Both parties shall respect copyrights, trademarks, and confidential information.
  • Unauthorized copying or redistribution is prohibited.